Challenge

Our clients faced critical staff shortages and overwhelming volumes of applications, particularly during COVID. Council had a lack of experienced engineers to manage large and complex projects. We were able to fill this gap for Council.

Solutions

1. We provided ongoing development engineering support for various types of applications, Development Applications, post-consent applications and inspections.

2. We provided a multi-disciplinary engineering team and coordinated with Council to ensure consistency in engineering advice.

Benefits

1. Setting benchmarks in service excellence by consistently exceeding client expectations.

2. Greatly improved assessment timeframe across various applications.

3. Cleared out Section 138 backlog within 1 year and transitioned some of these roles to Council’s internal staff.

4. Achieved regular and consistent outputs.